Growth Guarantee

We have great confidence in our products. That means if you don’t get results you will get your money back!

FOR GROWTH PRODUCTS

Growing lashes or brows is a process, and it doesn’t happen overnight. Also, hair growth may differ from person to person. Some react quicker to the active ingredients, while others are slow to grow. 

How Do I Claim?

If you have used our growth products as recommended for 60 days, you are eligible for our Growth Guarantee! Simply follow these 5 steps to qualify for a refund:

  1. Take a photo of your eyelashes/eyebrows the day of your 1st application with a time stamp.
  2. Complete 30 days of consecutive application and take a picture with a timestamp.
  3. Complete 60 days of consecutive application and take a picture with a timestamp.
  4. Email hello@visualelves.com with your 3 time stamped photos.
  5. Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.

FOR ALL OTHER PRODUCTS

We want you to be 100% satisfied with your ForChics products. If you don't like your Better Than Falsies Mascara, please email hello@visualelves.com and we will issue you a full refund. 

Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.

Thanks so much 😊